Within the conveyancing process your moving day is called Completion or the Completion Date. There are many arrangements you will need to take care of, some in advance and others on the actual Moving Day. There are check lists at the end of this note that you may find helpful.

 

Our Role on Moving Day
We will be dealing with the transfer of monies as part of the formal procedure to achieve completion of the transaction by the contractual completion time (usually 2.00pm). It is important that we are able to contact you in case any problems arise at the last minute.

Should any problems arise with your practical arrangements, please let us know as soon as possible so that we can try and work out any practical solution. This includes any delays with your removal company or difficulty in clearing all items that should be removed to comply with the terms of your contract.

If possible, it is advisable to inspect the property prior to Completion. This is not always possible, but should you find a problem when you are first able to access your new property, please let us know immediately. Often it will be difficult to resolve once monies have exchanged hands.

 

Problems
We find generally that most problems on Moving Day arise through a delay in the property being cleared or problems regarding the condition in which it is left. Remember that the property should generally be left in the condition it was in at the date of the contract.

If any damage has been caused by removing items from walls etc., you should make all reasonable efforts to remedy the damage.

Be careful with removing washing machines and dishwashers as water damage from leaking connections etc. will be your responsibility. Do not remove any electrical appliance or light fittings without leaving the electrical system intact and safe – the new owners should be able to use all electrical apparatus safely and bare wires are unacceptable. You will need to replace such things as bulb holders etc. where a particular light fitting is excluded from the sale.
Needless to say, everyone’s expectation is that the property is left in a reasonable state of cleanliness.

 

Moving out of your property

1. Gas/Electricity
Take meter readings of the electricity and gas on the morning of Moving Day and provide the utility companies with a forwarding address to which your closing accounts can be sent.

 

2. Telephone/Broadband
Inform your telephone/broadband supplier of the Moving Day and again supply a forwarding address for a closing account.

 

3. Council Tax
Inform the local authority of the Moving Day and the change of legal ownership of the property and provide a forwarding address for a closing account. If you have paid Council Tax in advance they will send you a re-imbursement of any sum overpaid.

 

4. Water/Drainage Charges
Inform any Water Utility Company and separate Drainage Company of the Moving Day and settle any outstanding water rate or drainage accounts direct with the relevant company. Again, you should provide them with your forwarding address for any re-imbursement of charges.

 

5. Post
If you require your post to be redirected by the Post Office, there is usually a minimum of 5 working days’ lead-in time for the arrangement to be put into effect. It is prudent to check that on the date requested any post re-direction service has in fact been activated.

 

6. Clearing the property
You must clear the property of all rubbish and other items not included in the sale or agreed with the Buyer to be left on Completion. This should include the loft, garage and any other outbuildings as well as all cupboards and any fridge/freezer being left. The fixtures fittings and contents list that you completed is a useful check list and shows what was in the Contract. You will be in breach of your Contract and open to potential dispute and damages with your Buyer if you do not take/leave the items as listed.

Confirm your arrangements with your removal company and ensure they know the time on the Moving Day by which you should be clear of the property. This is usually 2.00 pm but check with us if in any doubt. If there are any problems with this timing on the Moving Day, let us know as soon as possible.

 

7. Keys
Before the morning of your Moving Day please ensure your selling agent is holding at least one set of keys to the property. On the Moving Day when you have cleared the property it should be secured and any further keys left with the selling agent. We will authorise the selling agent to release the keys once the sale monies have been safely received. It is not advisable to hand keys direct to your Buyer unless we have agreed this with you.

 

8. Buildings Insurance
Freehold – unless you are arranging to transfer the policy to a new property, you are usually free to cancel this after we have confirmed formal completion to you. Refunds of any premium paid in advance should be dealt with by you directly with your insurance company.

Leasehold – usually this is a block policy arranged by your Landlord for all leasehold properties in your Building and would continue for your Buyer. Check with us if in any doubt

 

9. Contents Insurance
Discuss with your insurance company any arrangements you wish to make to transfer this to a new property. Otherwise, you can arrange with the Insurance Company to cancel the policy after formal completion, if appropriate.

 

10. Your mortgage
You should not cancel any direct debit or standing order payments to your lender until completion has taken place. Your lender will refund any overpayment made.

 

 

Moving into your property

1. Gas/ Electricity
Take meter readings of the electricity and gas on the Moving Day and provide the utility companies with your details as the new owner.

 

2. Telephone/Broadband
Apply to the telephone/broadband supplier for a service as the new owner/occupier.

 

3. Council Tax
Inform the local authority of the Moving Day and the change of legal ownership in the property for the purpose of Council Tax.

 

4. Water/Drainage Charges
Register with the Water Utility Company and any separate company that deals with drainage charges.

 

5. Post
If you require your post to be redirected by the Post Office, there is usually a minimum of 5 workings days’ lead-in time for the arrangement to be put into effect. It is prudent to check that on the date requested any post re-direction service has indeed been activated.

 

6. Keys
Unless any private agreement has been made the keys to the property will be available for collection from the selling agents and we will telephone you to let you know when they can be collected.

 

7. Buildings Insurance
Freehold – The property will be at your risk from exchange of contracts and you should arrange matters accordingly with your Insurance Company.
We need evidence that this is in place if you have a mortgage, so dealing with this well in advance of the Moving Day will be important.

Leasehold – there is usually a block policy arranged by your Landlord covering all leasehold property in the same Building, but please check with us if you are in any doubt.

 

8. Contents Insurance
Arrange direct with your Insurance Company any Contents Insurance you require from Moving Day.

 

 

This document is for general information only and is not intended to provide legal advice. Dixon Ward accepts no liability in connection with any loss suffered as a result of reliance on the information contained in this Fact Sheet.

Our Residential Property team

Dixon Ward | Residential Property | Commercial Property | Ruth Muthoni | Our Story

Ruth Muthoni

Property department
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Dixon Ward | Residential Property | Commercial Property | Surina Cohen

Surina Cohen

Property department
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Dixon Ward | Residential Property | Joanne Wheeler

Joanne Wheeler

Property department
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Dixon Ward | Residential Property | Commercial Property | Manpreet Sall

Manpreet Sall

Property department
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Dixon Ward | Residential Property | Commercial Property | Viginie Drake

Virginie Drake

Property department
[email protected]

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